Not resolved
1.4
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
0 comments

I had the misfortune of using this forwarding service. I bought a laptop via ebay and used their service. Seller sent the laptop at my forwarding address and included an invoice as per my request.

Related: HopShopGo - Last option. Avoid its use if possible.

Hopshop go however failed to include this invoice while handing over to DHL. Would also like to add that they sent my laptop in a plain DHL box, without giving any proper cushioning to safeguard laptop. I was lucky my laptop didnot break. They however did charge 4KG for a laptop hardly weighing 2KG.

I ended up paying more than double custom value because of thir unprofessionalism. i contacted them regarding this and they simply rebuffed stating i need to get in touch with DHL as they are the carrier.

Would avoid them for sure in future.

This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $44. This person is overall dissatisfied with HopShopGo and uploaded a picture. The most disappointing about hopshopgo shipping service at HopShopGo was customer service, shipping charge and packaging Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about HopShopGo.

Check out the best and the worst companies in Professional Services category for more informed decision or compare HopShopGo to other companies on our site.

Review #837055 is a subjective opinion of

Private message
Helpful? Yes 1 No 0
Report

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

HopShopGo Reviews

More

You May Also Like

YouCaring - You caring scam.
YouCaring
"I had a very negative experience with you caring. A friend of mine had started a fundraiser to help her dog rescue. A few days into the fundraiser,..." Read more
Parmafey Int & Balquidder Advisors
Parmafey
"Parmafey Int (www.parmafey.com) and Balquidder Advisors (www.balquidder.com) are one and the same company run by Alec Maclaren/Alex Mcgrory (www.bigfishcreditors.com) and Allan Canning. They have a history of misleading investors and not..." Read more
Thumbtack - Great Concept, but too many Fraudulent Requests for Services are Robot Generated!
Thumbtack
"I had reservations about THUMBTACK for quite some time now but I gave it a chance. I like the concept but CERTAINLY do not believe the professionals should be..." Read more
Thumbtack - Customers won't even view your quote 60% of the time
Thumbtack
"I signed up for Thumbtack exactly 18 days ago. I submitted 21 detailed quotes to 21 leads I received throughout those 18 days. Usually I received about 3-15 leads every..." Read more
Gearbest - Changed price - have to pay more than advertised
Gearbest
"I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more
Century Communities Refusal to Fix Their Issue
Century Communities
"My wife and I bought a home in the Reserve at Bay Creek in Loganville Georgia on January 20, 2016. Almost immediately (January 22, 2016) we started noticing water stains..." Read more
PetArmor - DO NOT WASTE YOUR MONEY
PetArmor
"I made the exact same mistake that other people do. I used pet armour instead of Frontline like an idiot because I wanted to save thirty bucks. It doesn't work..." Read more
Snapfish - Trauma re printing of photo book
Snapfish
"oh, God . It was an art project involving 12 portraits of people. I had worked with them for a year. The book , I had spent quite a long..." Read more