HopShopGoComplaints and Reviews

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  • Mar 18
  • Shipping
  • Forwarding
  • 212

I have used their services a couple times and at both times, they were god awful. I have even written a complain letter to Paypal for promoting and introducing me this service. I guess Paypal is solely after the money and just being irresponsible?? I wish I never known this company so that I didn't have to get myself to deal with them..! And yes, they overcharge, they weigh things so much more... Read more

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  • Oct 17, 2014
  • Customer Service
  • Shipping Cost
  • 2
  • 2
  • 371

I have noticed after a few packages that have come through customs from Hopshopgo that the weight is never accurate, spoke to people in customs and they even said that there is no way it would that heavy, anyway came to realise that when I do ship I am charged by the weight so I'm guessing for them to get more money out of me they up the weight and charge me more, must be part of there 10%... Read more

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  • May 22, 2013
  • Customer Service
  • Rue, Picardy
  • Hopshopgo Shipping
  • 382
HopShopGo - 15 days late on $300 express shipping. Parcel severely damaged.
1 of 3

I opened a dispute on Paypal. Since they own Hopshopgo it's likely they will be partial, so I'll probably have to work with my bank. I'm still amazed that Paypal would be involved in such terrible service through and through, super expensive and totally unapologetic for failing to deliver on all counts. To respond to your email: Customs never asked any questions like I said, DHL... Read more

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  • Jan 24, 2011
  • Supermarkets and Malls
  • Hong Kong, Hong Kong
  • 227

I have 2 packages delivered in my account and I have made my payment on 18 Jan 2011 with paypal. After 2 business days, the package has no sign of shipping out so I asked the colleague what's going on in their LiveChat session and the first colleague told me that it will be shipped out after 2 business day once the payment was made. So I wait and still there's no any sign that it will be... Read more

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